Many people have issues around apologies, and not all of our thoughts and feelings about apologies line up. Maybe we had to apologize as children. Maybe growing up, we felt ashamed when we offered an apology.
For some people, apologizing feels like admitting we are inadequate. They feel that, rather than having made a mistake, there is something inherently wrong with them. Perhaps you believe that the first apology after an argument is an admission of guilt and responsibility for the entirety of a conflict. Maybe an apology feels like the other person is taking no responsibility for that person’s part in the problem.
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A well-delivered, appropriate and sincere apology will generally avoid all of these issues. It will serve to usher in a resolution, reaffirm shared values, and restore positive feelings.
We are all capable of being humble and finding creative solutions to challenges, so when you make a mistake, be willing to admit you are wrong and do what is necessary to make things right again. There is nothing cowardly about recognizing when you are wrong. It takes a compelling individual to admit fault, do everything possible to fix what’s wrong, and prevent it from ever happening again.
My clients and investors see that powerful individual in me, and so do my many employees. I’m a leader in my industry. All my competitors know that if I am at fault for anything, I will put it right and ensure that every business I own will always be a success.
Moreover, apologizing allows us to discuss what the “rules” should be in the future. This is crucial if you need a new rule. This is often the case when you didn’t mean to hurt the other person. If you care about the other person, and you can avoid the offensive behavior in the future, an apology is usually a good idea!
About Andres Pira – philanthropist, real estate tycoon, author, speaker, and global citizen. Andres Pira enjoys living in Thailand, where his journey began from Homeless to Billionaire.
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